What is LegalZoom?
LegalZoom is an online legal services provider. Just as there are online platforms that provide health services and accountancy services to people, LegalZoom is an online platform where people can get legal assistance in return for paying a fee.
So, let’s say you want to write a will setting out how your assets will be shared when you die, you don’t need to go through the trouble of looking for a reliable lawyer, who will charge you so much hourly, for that. You can simply go to LegalZoom, pay a flat fee and they will put you in touch with a lawyer who would work with you to put together your will, covering all the areas that you want to be included. So, from the example we have set above, convenience is one of LegalZoom’s main selling points.
Moving on, LegalZoom doesn’t just focus on personal legal services. They also provide business legal services. If you want to register a company (an LLC, a corporation), LegalZoom can help you through all the stages including searching for and reserving a name, registering the entity, getting employee identification number etc.
Is LegalZoom Legit?
LegalZoom isn’t a recent phenomenon by any means. The company has been existing since 2001 and is still waxing strong. They are a properly registered business entity and their activities have been covered by publications such as Forbes showing that they are legit. Their customer base features millions of persons who have accessed one or more services from them. Online reviews of LegalZoom services are also majorly positive. For instance on Trustpilot alone, they have a rating of 4.6 from nearly 25000 reviews.
Now, there is no denying that a few LegalZoom customers have complaints about their services (poor customer care support, not satisfied with service quality, cost of services, etc.) but that is to be expected. No human operation is ever perfect. Companies will sometimes drop the ball occasionally even if they didn’t intend to do so.
LegalZoom Legitimacy, Key Trust & Safety Indicators
| Legitimacy Factor | Explanation |
| Industry Reputation | Over 4 million businesses formed since 2001 |
| Accredited Provider | A+ Rating by the Better Business Bureau (BBB) |
| Attorney Access | Connect with licensed attorneys for consultations |
| Data Security | HTTPS encryption & strict privacy compliance |
| User Feedback | Thousands of positive reviews citing convenience & trust |
| Guarantee Policy | Refundable within 60 days if unsatisfied |
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Who owns LegalZoom?
After existing for 20 years, LegalZoom became a publicly traded company back in 2021, allowing members of the public to buy shares in the company. However, there are entities who have a large shareholding in the company. So, among the owners of LegalZoom are Francisco Partners Management L.P., Vanguard Group Inc, TCMI Inc. The CEO of the company Jeffrey Stibel also owns 4.2% shares in the company as well making him one of the owners of note.
A Quick Overview of LegalZoom
| LegalZoom Features | Key Information |
| Founded | 2001 |
| Headquarters | Glendale, California, USA |
| Primary Services | LLC formation, Incorporation, Wills & Trusts, Trademarks, Legal Advice |
| Starting LLC Price | From $79 + state fees |
| Registered Agent Service | From $249 per year |
| Satisfaction Guarantee | 60 days; refund of LegalZoom service fees |
| Customer Support Hours | Weekdays 5 AM–7 PM PT, Weekends 7 AM–4 PM PT |
| Trustpilot Rating (2025) | 4.6 / 5 |
| BBB Rating | A+ |
| Special Offer | Limited-time only |
What does LegalZoom do for you?
LegalZoom can take care of a variety of legal needs that an individual has. If you want to prepare your will (setting out who gets what part of your assets, giving directives for your health, granting a medical and financial power of attorney), you can use LegalZoom for that purpose. Also, if you want to create a trust for your loved ones, LegalZoom can also help you with that.
In addition, LegalZoom also helps those that want to start a business, including setting up an LLC, which is a process with many stages such as searching and reserving the name that your company will bear. You also need to prepare and submit multiple documents (one of them is operating agreement – a document outlining the rules and guidelines of your proposed company) etc. LegalZoom can take care of all this for you. LLCs are also required to have a registered agent. LegalZoom can serve this role for your business in return for you paying a fee.
Singers, writers, etc. will also find LegalZoom useful. They provide copyright and trademark registration services as well as patent application services
Finally, if you want to speak with an attorney while setting up your LLC, writing a will, creating a trust, LegalZoom also provides such services. Attorney consultation is embedded in some LegalZoom pricing plans. It is also available as an add-on for other plans meaning that persons who want such a service can get it.
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Price
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Customer Support
LegalZoom Review
LegalZoom is an online platform that enables users to manage business formation, wills, trademarks, and multiple legal matters without requiring legal counsel. The platform provides straightforward tools together with professional assistance, which makes it an excellent option for individuals and small business operators who require legal assistance.
Pros
- Easy online access to legal forms and services.
- Affordable compared to hiring traditional lawyers.
- Covers a wide range of legal needs for individuals and businesses.
- User-friendly website with step-by-step guidance.
- Offers attorney consultations for added support.
- Reliable reputation and long-standing industry presence.
Cons
- Limited personalized legal advice unless you pay extra.
- Some users report slow customer service response times.
Who Should Use LegalZoom in 2026?
If you are a giant corporation operating in many countries or a mid-size company with branches in several states, then you really shouldn’t be using LegalZoom to meet your legal needs. Simply hire a lawyer.
LegalZoom is ideally for use by individuals, small businesses and startups. So, if you are a single mom and want to create a trust for your children with the support of an attorney, you can easily take care of that with LegalZoom. You can also create a will using LegalZoom will services. That will can include a medical power of attorney, a financial power of attorney, etc. so that if something happens to you, another adult can step in and make decisions on your behalf.
If you want to set up small businesses under LLCs or DBAs, LegalZoom can handle the whole process from start to finish.
Now, let’s turn our attention to startups. If you and your college friends are planning to launch a tech startup, LegalZoom can come in very handy. You can use the company to register the startup and they can also take care of any patent applications or trademark registrations.
LegalZoom Services
LegalZoom Trademark: If you want to register a trademark with the United States Patent and Trademark Office, you can do so using LegalZoom. They will provide an attorney that will give you advice on your proposed application and then go on to submit the application on your behalf. After the application succeeds, LegalZoom can still help you monitor for infringements as well as send warning letters to the persons infringing on your legal rights.
LegalZoom LLC: One of the most popular services that LegalZoom offers is helping individuals register an LLC. As earlier stated, they will submit the necessary documents on behalf of the applicants, help them draft needed documents and also provide them with consultancy services. LegalZoom’s LLC registration service package is available in three pricing plans namely Basic, Pro, and Premium.
LegalZoom Power of Attorney: If you want to give a relative or a trusted friend the power to make certain decisions on your behalf, you can prepare a power of attorney in that regard. Normally, most persons get a lawyer to draft this for them but you can also use LegalZoom for that. LegalZoom offers two power of attorney packages namely Basic and Premium. With Premium, you get to consult with an attorney. Their advice will guide you in the whole process.
LegalZoom Will: You can use LegalZoom to have your will prepared covering areas like healthcare directive, medical power of attorney, financial power of attorney, etc. You can also specify how your cat or dog, as the case may be, should be cared for.
Is LegalZoom Good For Wills?
If your estate is a straightforward one, then a will prepared using LegalZoom will definitely serve. What do we mean by straightforward? Let’s say you are a woman with two kids. You have a mortgage free house, a car that is fully paid for and then some money in your investment account. Your assets are pretty straightforward and you can use LegalZoom to prepare a will dividing them between your two kids.
However, if your estate is a large and complicated one (numerous assets in different states and countries) and you have multiple beneficiaries (such as a man who has several kids from multiple marriages), then LegalZoom will service simply won’t cut it. Such a person needs personalized legal advice and guidance in preparing their will so that there won’t be a long drawn out battle in court in the future over their estate.
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Will a LegalZoom will hold up in court?
What determines whether a will be accepted by the courts or not are factors like; that the maker of the will had legal capacity (was of sound mind when making the will), that witnesses were present when he or she signed the will, that the proper signing procedures were followed.
So, if you were of sound mind when you prepared a will using LegalZoom and had witnesses present when signing the will, that document will be upheld by the court. If the opposite is the case, then the courts will reject it. The fact that a will wasn’t prepared by an attorney doesn’t matter. What matters was that you followed the state laws when preparing the DIY will.
LegalZoom Pricing Compared to Traditional Lawyers
Some lawyers charge hundreds of dollars per hour while some can charge as high as a thousand dollars per hour. Given this, LegalZoom is obviously cheaper than traditional lawyers however the fees do pile on if one elects to go for some add-on services including consultation with an attorney.
The most important thing that customers should bear in mind is not really price but the actual service they need. If you require legal service that can be easily provided by LegalZoom such as drafting a simple and straightforward power of attorney or will, then go for LegalZoom. If your legal needs are complex, then hire an attorney. Likely to be more cost effective in the long run.
How Much Does LegalZoom Cost?
LegalZoom service packages cost hundreds of dollars depending on the actual plan that one is going for. They also have add-ons that people can buy and add to their current pricing plan.
Wills
Individual
Basic will: $129
Pro will: $149
Premium will: $299
Couple
Basic will: $229
Pro will: $249
Premium will: 399
LLC registration
Basic: $0 (in addition to state filing fees)
Pro: $249 (in addition to state filing fees)
Premium: $249 (in addition to state filing fees)
DBA registration
Standard: $99 (in addition to state filing fees)
Premium: $119 (in addition to state filing fees)
Copyright registration: $114 + federal fees
Patent
Basic provisional patent application: $299 + federal fees
Premium provisional patent application: $999 + federal fees
Expedited provisional patent application: $1399 + federal fees
Trademark Registration
Premium trademark registration: $899 + federal fees
Premium trademark registration and monitoring: $999 + federal fees
Priority premium trademark registration and monitoring: $1299 + federal fees
Is LegalZoom safe?
When using LegalZoom, people have to provide a lot of details about themselves, their financial affairs, etc. So, it is only natural for the issue of safety to be of great concern. However, people needn’t worry about such as LegalZoom is safe to use. The company has structures in place which ensure that the information provided by users remain private and are not exposed to members of the public.
LegalZoom Guarantees and Customer Support
LegalZoom offers a money back guarantee that is 30 days in some cases and 60 days in some other cases. Customers get refunds provided that their order has not been completed. For instance, if you place an order with LegalZoom that requires them to file documents with the government, you can request for a refund within 60 days provided they have not filed the document with the necessary authorities.
If you purchase a service that requires the preparation of a document which you will later download, you can ask for a refund within 60 days provided that your order hasn’t been completed i.e. the document sent to your account or mail for download.
To contact the LegalZoom customer support team, there are multiple options available. One can place a call across to them or chat with them online. One can also submit their query by using the contact us tab on the LegalZoom website. Members of the LegalZoom customer support team often respond in just a couple of minutes and many of them are patient. They are also quite informed and helpful, providing tips that actually help customers sort out their issues.
LegalZoom Customer Ratings Summary Across Board
| Rating Platform | Rating/Score | Highlights |
| TrustPilot | 4.6 / 5 | Excellent legal help and compliance support |
| BBB Rating | A+ | Accredited, with strong dispute resolution history |
| ConsumerAffairs | 4.3 / 5 | Reliable LLC services and attorney-backed templates |
| G2 | 3.3 / 5 | Praised for convenience, some cost-related complaints |
LegalZoom Phone Number
One area where many members of the public rank LegalZoom high is in the area of customer support. The LegalZoom phone number is (833) 397-8350 and their representatives don’t take too much time in responding. They are available from Mondays to Fridays (5 am to 7 pm PT) and weekends as well (7 am to 4 pm PT).
Is LegalZoom Worth It?
If your legal needs are of a complex nature and probably requiring tailored advice, then LegalZoom may not be sufficient and you may end up paying twice (i.e. paying for LegalZoom and then hiring a lawyer afterwards).
However, if you need legal services that are pretty much straightforward and standardized such as registering an LLC (states already outline the process for doing this), then LegalZoom will meet your needs. Same goes for a middle or lower class person who doesn’t have too many assets and liabilities and wants to prepare a will.
Helpful Links:
LegalZoom guarantee and refund policy
Contact LegalZoom customer care